WARRANTY 

The SPMU technician accepts liability in compliance with the legal measures and regulations in the case of negligence or carelessness or intentionally or negligently caused injuries or threat to life, body and health. The technician also is liable for violations of the obligations specified under the Agreement.   

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REFUNDS

All treatments are non-refundable. This includes specials and promotions.

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INFORMATION

The SPMU technician will inform client in detail about the treatment using suitable technique and is obligated to perform the treatment in strict compliance with all hygiene and health protection methods.
Deja Beauty SPMU technician does not touch-up on others’ work, and old tattoos will be treated as a new treatment.
Client needs to send pictures of their old tattoos for consideration of treatment method. Microblading cannot be performed on dark tattooed eyebrows unless an old tattoo is removed or faded until very light.

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The client consents the technician to do SPMU treatment on his/her body and is aware of specific risks of the treatment. The following risks are specifically explained to the client:

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• During the treatment, despite the staff expertise and all the precautionary measures, the injury is possible.

• Despite the application of the most advanced and the top quality pigments, allergic reaction is possible but rare. The client is informed about this and he/she assumes liability. A patch test can be done 48h prior to the treatment upon customer’s requirement to test allergy ($50 fee applied).

• During and after the treatment, temporary swelling, redness and/or itching may occur. Experience tells us that these symptoms are temporary.

• Depending on the skin structure and natural pigment, small scabs may occur and colour intensity may change. The fresh result before finally healing are up to 30-40% darker and 10-15% thicker. With microblading treatment, some drawn hairs might be lost after the first session.

• The shape is determined according to the face proportions. Symmetry is determined digitally, with closed eyes because of the negative impact of facial expression.

• The pigment is absorbed differently due to differences in the skin quality, thus there is no warranty for the treatment success.

• Depending on the skin structure it should be noted that change in the color intensity is possible and that one or more additional treatments will be required.

• The minimum or maximum duration of SPMU treatment cannot be determined with certainty, nor can the warranty be given on performed treatment.

• The touch-up session is done within 4-6 weeks for eyebrows and eyeliners, and 8 weeks for lips. For oily and pigmented skin it is necessary to perform more corrections.

• SPMU always leads to skin injury. Therefore, it is important to carefully and gently nurture your skin after the treatment to allow healing without complications. Inadequate care in healing phase of the skin can lead to poor results and the Artist cannot be liable for it.

• The healing process takes 3-7 days and is different with each client. It is important to realize that a colour boost every (no prior to) 12-18 months is necessary to maintain the fresh appearance. Fading WILL happen after each procedure. We do not have control over your body’s healing process.

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GUARANTEE

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Deja Beauty can’t guarantee how long your cosmetic tattoo may last. Results are very individual and vary from person to person. It depends on your health profile, lifestyle, age and skin. It’s important to note that everyone’s skin is so different and it’s impossible to tell how much pigment you will retain. The time indications given on our sites are averages only.

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All skin heals and holds pigment differently, and I cannot guarantee how long your skin will hold the ink. A minimum of 2 sessions within 12 weeks is required to see proper results. 

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If you have any of the contraindications listed in our "Before Booking" tab, you may need a Dr’s note to proceed with our cosmetic tattoo treatments. Please contact us for a chat if you have questions regarding this.

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BOOKING TERMS

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• For our cosmetic tattoo appointments, we require a deposit of $100 -$150 to confirm your booking. Your deposit will be deducted from the cost of your session.

• After your 1st session, we will book you in for your follow-up appointment to ensure you get your preferred slot.

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Initial follow-up are within 4-8 weeks, anything outside of this time frame will be charged annual touch-up prices

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To book, please use our online booking system, call us or contact us via our website, Instagram or Facebook. Your booking is our priority and we will respond to you asap.

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CANCELLATION  POLICY

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We absolutely understand that life happens but as you can understand, if you fail to attend your appointment that’s 3 precious hours of our time wasted. For this reason, we require 48hrs or more notice if you wish to reschedule your appointment. If you don’t contact us to reschedule your appointment in the required time frame, this will be treated as a missed appointment and you will forfeit your deposit. If you simply don’t show up, you will also forfeit your deposit.

If are more than 15 minutes late for your appointment, this will also be treated as a missed appointment and you will forfeit your deposit. We pride ourselves on our client experience. Every client including you deserves a calm and relaxing appointment. We won’t be rushed. 

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A no-show fee of $50 is required to rebook if you miss your initial appointment OR follow-up appointment without prior arrangement.